
LiveCollage Privacy Policy
Effective date: November 14, 2026 · Operator: Video Editor PTE. LTD. · Contact: support@livecollage.net
This policy covers the LiveCollage app (Part A) and its optional scheduled social-publishing feature (Part B).
An optional social-publishing feature (connecting Instagram, a Facebook Page, or Threads to schedule posts) is in development and not yet available; it will be covered by this policy when released.
PART A — THE LIVECOLLAGE APP
A1. LiveCollage is a photo collage creation app. Your photos and collages are stored on your device. The app offers optional AI-assisted creative tools, including AI Edit Assistant, AI Sticker Maker (Mini Me Stickers), AI Text Effects, AI background removal, AI image enhancement, and AI Art Generator.
A2. As shown in the App Privacy section of our App Store listing, the app collects identifiers and usage data, which may be used to track you for advertising subject to your device tracking settings, and contacts, identifiers, usage data and diagnostics that are not linked to you. The app contains advertising. In-app purchases are processed by Apple; we do not receive your payment card details.
A3. The current app uses these third-party service providers: Google LLC — Firebase (analytics, crash reporting, remote configuration), Google Mobile Ads / AdMob advertising with the User Messaging Platform consent notice, and on-device face detection via Google ML Kit; advertising identifiers and usage data may be used for ads subject to your device tracking settings (Settings → Privacy → Tracking). OneSignal, Inc. — delivery of push notifications. Amazon Web Services, Inc. — cloud storage and content delivery.
A4. AI-assisted creative tools (AI Edit Assistant, AI Sticker Maker, AI Text Effects, AI background removal, AI Enhance, AI Art Generator) are delivered through the developer's own AI service, which dispatches your generation requests to third-party AI infrastructure providers — including Replicate, Inc. and fal.ai — that process the photos you submit solely to return the generated result, on our instructions, with processing in the United States. Face detection in editing features runs on your device (Google ML Kit) and does not leave your device.
PART B — SCHEDULED SOCIAL-PUBLISHING FEATURE
1. DATA WE COLLECT (social-publishing feature)
1.1 Media you choose to publish (photos, videos, collages), the captions and schedules you write, and delivery metadata (file size, format, dimensions).
1.2 Platform connection data: your Instagram / Facebook Page / Threads account identifier and display name, and the access tokens that let us publish on your behalf. Tokens are stored encrypted (AES-GCM).
1.3 Account identifiers from Sign in with Apple (Apple may provide a private relay email address; we do not use it as a profile identifier), and an internal user ID.
1.4 The publishing feature does NOT collect: your social platform passwords (OAuth only — passwords never reach us), contacts, browsing history, or advertising identifiers.
2. HOW WE USE DATA — to publish the content you scheduled, at the time you scheduled, to the platforms you chose; to show publication status and history; and to keep the service working (error diagnostics). No advertising use. No sale or sharing of your data. No profiling.
3. WHO RECEIVES DATA
3.1 Platforms you connect receive the media, captions and posting instructions you direct to them (Instagram, Facebook Pages, Threads — operated by Meta Platforms, Inc. under their own terms).
3.2 Our infrastructure provider, Cloudflare, Inc., processes data on our instructions only. Platform Data at rest is stored in the United States (Cloudflare D1/R2, US jurisdiction). Processing runs on Cloudflare's global network; Cloudflare may access data for support from its published affiliate locations. International transfers to Cloudflare rely on the EU-US Data Privacy Framework and Standard Contractual Clauses.
3.3 We do not transfer data to any other third party except as required by law.
4. DATA RETENTION — media and publication records are kept while your account is active. When you delete an item or your account, data is removed from active systems immediately and from backups within 30 days. Tokens are kept until you disconnect or delete your account.
5. DELETION AND YOUR CHOICES
5.1 Delete your account and all data: Settings → Account → Delete Account (removes account, plans, media, tokens).
5.2 Disconnect a platform: Settings → Connections → Disconnect — revokes our access at the platform and deletes the stored token immediately. Unpublished scheduled plans are paused and kept so you can reconnect without losing them; they never publish while disconnected.
5.3 Via Meta's own tools (facebook.com/dxi or in-app settings) — verified requests completed within 30 days, confirmed with a confirmation code. See our Data Deletion Instructions: https://www.livecollage.net/deletion
6. WITHDRAWING CONSENT — disconnecting withdraws consent for future posting; already-published posts are yours to manage on the platform. Deleting your account withdraws all consent.
7. AFTER YOU DISCONNECT — posting stops immediately and the token is deleted (see 5.2). We never modify or delete published posts without your explicit action.
8. YOUR RIGHTS — access, correction, deletion, export: support@livecollage.net.
9. GOVERNMENT REQUESTS — we disclose data to public authorities only where legally required, after legality review, challenging unlawful requests, and disclosing the minimum necessary.
10. CHANGES — material changes are announced in the app or on www.livecollage.net before taking effect.
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